At Pacific Ridge Builders, Inc. (“us,” “we,” “our,” or “PRB”), we recognize that your privacy is very important, and we take it seriously. Please read this privacy policy (“Privacy Policy” the “Policy”) carefully to get a clear understanding of how we collect, use, protect, and otherwise handle your Personal Information or data. Please check back regularly to keep track of any updates.

We care about your privacy and want to be transparent about our privacy practices. We only collect Personal Information necessary for visitors of our website to contact us regarding our services and handle it carefully and sensibly.

This Privacy Policy explains our privacy practices for https://www.pacificridgebuilders.com/ (the “Website” or “Site”). This Policy describes what Personal Information we collect of our customers and website visitors. The Policy also defines why and how we collect, use, and store such Personal Information or whether any information is shared with the third-party sources. The Policy also explains the choices you can make about the way that we use your information and how to contact us with any concerns or requests in relation to that. 

PRB is a corporation registered and existing under the laws of California, USA, with registered address: 904 Weddell Ct, Sunnyvale, CA 94089, and is the data controller of the Personal Information we collect from you. If you have any questions, comments or concerns about any aspect of our Privacy Policy, please contact us using the details set out in the “How to Contact Us” section at the end of this Privacy Policy.

Below you will find information about the following:

1. Information We Collect and Its Use
2. Purpose of Data Processing
3. Security Measures
4. Retention Periods and Unsubscribe or Opt-Out
5. California Residents Privacy Rights
6. Children’s Online Privacy Act and Age Restrictions
7. Do Not Track Signals
8. Fair Information Practices
9. CAN-SPAM Act
10. Transferring Your Data
11. International Transfers
12. EU General Data Protection Regulation (“GDPR”) 
13. Changes to the Privacy Policy
14. Acceptance of Terms
15. How to Contact Us

INFORMATION WE COLLECT AND ITS USE:

In the course of engaging with our Site, you may provide Personal Information about you and your contacts. Personal Information is often, but not exclusively, provided to us when you fill out a ‘Contact Us’ form on our website. You may be asked to provide personal contact information such as your first name, last name, email address, such other information as you may wish to share with us in the ‘Message’ box, or any other information necessary for us to help enhance your experience on our website. 

The information you provide may be used to answer your questions regarding our services and to improve our website. By giving us this information, you agree to this information being collected, used, and disclosed as described in this Privacy Policy.

When you access and browse the Site (including when you submit Personal Information to us through data entry fields on the website) we will collect the following from you:

Information you provide us directly:

Contact Information – We receive and store any information you enter on our Site. Our Site uses a ‘Contact Us’ form to collect your Personal Information including your first name, last name, email address, such other information as you may wish to share with us in the ‘Message’ box, so you can request and receive information about our services.

Other Information – We also receive and store any other type of communication with our team or related to the provisioning of our services. Whenever you contact us, we will record the message, call, or fax to ensure we have an accurate record of all communication, which is needed to deliver information about our services and to support any action taken by our team as a result, or in the event of a dispute over our response.

Information we receive automatically and why we use it:

Automated Information – When you visit our website we may receive and collect information, which may – in certain circumstances constitute Personal Information – and which includes your IP address, referral URL, exit URL, browser software, operating system, date/time and/or clickstream data.  We may use such information to diagnose problems with our servers, to administer our Site and services. This is not linked to any personally identifiable information, except if necessary, to prevent fraud or abuse on our Site and systems.

Information Logs – When you visit the Site, view content provided by us, send us a message, call or fax us, we automatically collect and store certain information in log files. This may include your IP address, URL, referral URL, exit URL, browser software, operating system, date/time, requests type to our Site and error responses returned by our Site or Services. We may use such information for diagnosing problems, administering our Site and resolving issues.

Cookies/Beacons – We do not use cookies or web beacons.

Third-party sources and why we may share your information with them:

Ensuring your privacy is important to us. All Personal Information collected by PRB is treated as confidential. We only disclose entire or part of your data in the limited circumstances described below and with appropriate safeguards on your privacy as follows:

By Law or to Protect Rights and Property – We will disclose information about you in response to a subpoena, court order, or other legitimate governmental request. We may share account and Personal Information with companies, organizations or individuals when we believe in good-faith that access, use, preservation or disclosure of the information is necessary to meet any applicable law, comply with regulation, legal process or enforceable request; to enforce or apply our agreements; to investigate potential violations; to protect against harm to the rights, property or safety of PRB, our users or the public as required or permitted by law. To the extent we are legally permitted to do so, we will take all reasonable steps to notify you in the event that we are required to provide your Personal Information to third parties as part of legal process.

PRB Subsidiaries, Employees, and Independent Contractors – We may disclose information about you to our subsidiaries, external consultants, auditors or other third parties, some of our employees, and individuals who are our independent contractors that need to know the information in order to help us process the information on our behalf and also for administrative purposes. We require all of them to comply strictly with this Privacy Policy.

Business Transfers – In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that PRB goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events happens, we will take any reasonable steps to notify you and this Privacy Policy would continue to apply to your information and the party receiving your information shall continue to use your information, but only consistent with this Privacy Policy.

With Your Consent – With your explicit consent or at your direction we may share and disclose information you have authorized us to with third parties. We will not, however, sell, rent, share or otherwise disclose personally identifiable information for commercial purposes in any way that is contrary to the commitments made in this Privacy Policy. We will take all reasonable steps to notify you when and what information might go to third parties and you will be able to choose whether to share it or not.

Third-Party Disclosure and Links – Except in the case of a sale of our company, in which we would transfer your Personal Information and personal data to the buyer in order to continue to provide services to you, we do not sell or share your Personal Information or personal data to or with third parties to use for their own marketing purposes. We do not otherwise transfer to outside parties your Personal Information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. 

We do not include or offer third-party products or services on our website.

PURPOSES OF DATA PROCESSING:

When you access our Website, we need to collect, use, and otherwise process your information, as set out in this Privacy Policy. We are committed to your privacy and follow a few fundamental principles when we process your personal data:

• We strive to collect only the minimum personal data that we need to deliver information about our services to you.
• We aim for full transparency on how we use your information to comply with legal or other lawful purposes and respect your privacy.
• We make sure we only use your information for the purposes you have given us permission for.

We rely on a number of legal bases to use your information, as set out in this Privacy Policy:

Legal Obligations – Our use of your Personal Information is necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims. For example, if we are requested to disclose your Personal Information to regulatory bodies or law enforcement authorities.

Our Legitimate Interests – Our use of your Personal Information is necessary for our legitimate interests, such as to run, grow, and deliver our services.

Consent – We rely on your consent for us to use your Personal Information to contact you by email, telephone, or fax. You may withdraw your consent at any time by contacting us using the details set out in the “How to Contact Us” section of this Policy.

SECURITY MEASURES: 

PRB follows best practices for storing all data including Personal Information collected from web inquiries.  Personal data is only accessible by authorized employees using multi-factor authentication. When storing information, we strive to protect its security by encryption and pseudonymization of critical data if necessary. 

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. 

Although we take all these measures to maintain the safety and security of your Personal Information, please note that no transmission over the Internet can ever be guaranteed to be secure. Consequently, please note that we cannot fully guarantee the security of any Personal Information that you transfer over the Internet to us. We are constantly working to improve on these safeguards to help keep your personal data secure.

RETENTION PERIODS AND UNSUBSCRIBE OR OPT-OUT:

Retention Periods:

We may retain your personal data for a period of time consistent with the original purpose of collection (see Section 2 above) or as long as required to fulfill our legal obligations. We determine the appropriate retention period for personal data on the basis of the amount, nature, and sensitivity of the personal data being processed, the potential risk of harm from unauthorized use or disclosure of the personal data, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation).

After expiry of the applicable retention periods, your personal data will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will implement appropriate measures to prevent any further use of such data.

Unsubscribe or Opt-Out:

All users and/or visitors to this Website have the option to discontinue receiving communications from us and/or reserve the right to discontinue receiving such communications by way of email or newsletters, if any. To discontinue or unsubscribe to this Website, please send an email that you wish to unsubscribe to info@pacificridgebuilders.com. If you wish to unsubscribe or opt-out from any third party website, you must go to that specific website to unsubscribe and/or opt-out.

CALIFORNIA RESIDENTS PRIVACY RIGHTS:

Under California law (California Online Privacy Protection Act (CalOPPA)), you have the right to review and change, edit or update your Personal Information. Contact us at info@pacificridgebuilders.com to find out what information we have collected about you and to request any changes.

Please refer to our Supplemental Privacy Policy [NEED A LINK], for additional details regarding your rights under the California Consumer Privacy Act (the “CCPA”) and the California Privacy Rights Act (the “CPRA”).

CHILDREN’S ONLINE PRIVACY ACT AND AGE RESTRICTIONS (COPA):

Our communications, business process, products, and services are not directed to and we do not specifically market to individuals under the age of eighteen (18). PRB does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission before using this Website.

DO NOT TRACK SIGNALS:

While we attempt to honor do not track (“DNT”) instructions we receive from your browser, we cannot guarantee that we will respond to such signals, in part because of the lack of common industry standard for DNT technology. We continue to monitor developments in DNT technology and stay apprised of DNT industry standards as they evolve. 

FAIR INFORMATION PRACTICES:

We take reasonable measure to prevent personal data breaches. Should a data breach occur we will notify users via email within 7 business days or sooner when practical or as required by law.  In all cases, we will work together with affected parties to minimize effects, to make all notifications and disclosures that are warranted or otherwise required by applicable law, and to take action to prevent future breaches. We strive to systematically outline responsibilities in cases of Personal Data breaches in our contracts, both with customers as well as with our vendors.

CAN-SPAM ACT:

If at any time you would like to unsubscribe from receiving future emails you can do so by using the “unsubscribe” link at the bottom of each email or by emailing us with your opt-out/unsubscribe request. Once we receive your request, we will promptly remove you from ALL correspondence. 

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

TRANSFERRING YOUR DATA: 

We are headquarter in the United States. As such, we transfer, process and store your Personal Information in the United States but our service providers may process and store it elsewhere where the data protection levels may not be equivalent to the levels of data protection as in your home jurisdiction. We will take steps to ensure that your Personal Information receives an adequate level of protection in the jurisdictions in which we process it. 

INTERNATIONAL TRANSFERS: 

We host, store or otherwise handle your Personal Information within the borders of the USA and European Economic Area (EEA).

If ever applicable, we will make sure that any transfers of your Personal Information from one country to another comply with the data protection and privacy laws that apply. (For example, see EU General Data Protection Regulation (“GDPR”) section below.) 

European data protection laws, in particular, include specific rules on transferring Personal Information outside the EEA.

In any event, your information will be processed in accordance with this Privacy Policy.  If you would like further information about the global handling of your Personal Information, please contact us using the details set out in the “How to Contact Us” section below.

EU GENERAL DATA PROTECTION REGULATION (“GDPR”):

Beginning May 25, 2018, the processing of personal data of users in the European Union is subject to the EU General Data Protection Regulation (“GDPR”).

If you are a user in the EU you have the right to:  

• Request access to information that we have about you;
• Receive information related to our use and processing of your information;
• Correct or delete any information that we have about you;
• Withdraw your consent to our use of your information at any time;
• Request that we restrict our use and processing of your information;
• Object to our processing of your personal data including for marketing purposes based on profiling and/or automated decision making;
• File a complaint relating to our handling of your Personal Information with a supervisory authority. 

CHANGES TO THE PRIVACY POLICY: 

PRB reserves the right to update and/or change the terms of this Privacy Policy Agreement, and as such, we will post those changes to this Website’s homepage at https://www.pacificridgebuilders.com/, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If, at any point in time, PRB decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be provided reasonable notice  to their email address of record, and where required by law, we will obtain your consent or give you the opportunity to opt out of such changes. 

ACCEPTANCE OF TERMS: 

Through the use of this Website or any portion thereof, you hereby accept the terms and conditions set forth in this Privacy Policy Agreement. If you are not in agreement with any such terms and conditions, then you should immediately refrain from further use of this Website. In addition, your continued use of this Website following the posting of any updates or changes to our terms and conditions shall mean that you are in full agreement and acceptance of any such changes.

HOW TO CONTACT US: 

Please feel free to contact us at the following email, telephone number or mailing address should you have any questions or concerns regarding this Privacy Policy Agreement.

Email: info@pacificridgebuilders.com

Telephone Number: (408) 627-4765

Mailing Address:
Pacific Ridge Builders, Inc.
904 Weddell Ct.
Sunnyvale, CA 94089, USA

Last updated: 3/26/2026